Any calls made to a mobile phone outside of Israel, the USA, and Canada or to land lines in countries that are not included
in your calling plan, will be billed per minute.
For a list of the countries (landlines only) included in your plan,
. If you
would like to call a country that is not included in your calling plan, a list of out-of-package call
rates is located here
Only international SMS, that are sent from Annatext, are included in the mobile packages. Each direct international SMS will cost you 1₪. An SMS
has a limit of 160 standard characters (letters, numbers, and punctuation). If special symbols,
emoticons, and signs are used, the text limit lowers to 70 characters per SMS. An SMS sent with
an amount of characters exceeding the limit will be sent as multiple messages.
Bulk or mass texting is subject to individual SMS rates.
Your unlimited data is high speed until the designated amount of usage depending on your mobile package. Once this amount has been used, your data will be reduced to a 2G/3G speed. You will not pay any overage for exceeding the high speed data allotment, it will just slow down. You may check your data usage by sending an SMS to the number 530 with the word ‘glisha’ and you will receive a reply with your updated usage.
Unlimited calls to the United States and Canada is with the exit code of “00” only. If any other exit code is used (such as 012, 013, 014 …), additional charges will be apply per minute. Some calls made to service lines (144), star numbers (*2800), and short digit numbers may not be included and will be billed per minute.
1-800 numbers to the USA and within Israel are included in your plan provided that the number is
not a special services number.